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First Net Print, November 23 1999
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Srebrenica Report

REPORT OF THE SECRETARY-GENERAL
PURSUANT TO GENERAL ASSEMBLY
RESOLUTION 53/35 (1998)

XI.
THE FALL OF SREBRENICA:
AN ASSESSMENT

¶ 467.

The tragedy that took place following the fall of Srebrenica is shocking for two reasons. It is shocking, first and foremost, for the magnitude of the crimes committed. Not since the horrors of World War II had Europe witnessed massacres on this scale. The mortal remains of close to 2,500 men and boys have been found on the surface, in mass grave sites and in secondary burial sites. Several thousand more men are still missing, and there is every reason to believe that additional burial sites, many of which have been probed but not exhumed, will reveal the bodies of thousands more men and boys. The great majority of those who were killed were not killed in combat: the exhumed bodies of the victims show large numbers had their hands bound, or were blindfolded, or were shot in the back or the back of the head. Numerous eyewitness accounts, now well corroborated by forensic evidence, attest to scenes of mass slaughter of unarmed victims.

¶ 468.

The fall of Srebrenica is also shocking because the enclave's inhabitants believed that the authority of the United Nations Security Council, the presence of UNPROFOR peacekeepers, and the might of NATO air power, would ensure their safety. Instead, the Serb forces ignored the Security Council, pushed aside the UNPROFOR troops, and assessed correctly that air power would not be used to stop them. They overran the safe area of Srebrenica with ease, and then proceeded to depopulate the territory within 48 hours. Their leaders then engaged in high-level negotiations with representatives of the international community while their forces on the ground executed and buried thousands of men and boys within a matter of days.

¶ 469.

Questions must be answered, and foremost among these are the following: how can this have been allowed to happen? And how will the United Nations ensure that no future peacekeeping operation witnesses such a calamity on its watch? In this assessment, factors ranging from the most proximate to the more over-arching will be discussed, in order to provide the most comprehensive analysis possible of the preceding narrative.

A.
The role of UNPROFOR forces in Srebrenica

¶ 470.

In the effort to assign responsibility for the appalling events that took place in Srebrenica, many observers have been quick to point to the soldiers of the UNPROFOR Dutch battalion as the most immediate culprits. They blame them for not attempting to stop the Serb attack, and they blame them for not protecting the thousands of people who sought refuge in their compound.

¶ 471.

As concerns the first criticism, the commander of the Dutch battalion believed that the Bosniacs could not defend Srebrenica by themselves and that his own forces could not be effective without substantial air support. Air support was, in his view, the most effective resource at his disposal to respond to the Serb attack. Accordingly, he requested air support on a number of occasions, even after many of his own troops had been taken hostage and faced potential Serb reprisal. These requests were unheeded by his superiors at various levels, and some of them may not have been received at all, illustrating the command-and-control problems from which UNPROFOR suffered throughout its history. However, having been told that the risk of confrontation with the Serbs was to be avoided, and that the execution of the mandate was secondary to the security of his personnel, the Dutch battalion withdrew from Observation Posts under direct attack.

¶ 472.

It is true that the Dutch UNPROFOR troops in Srebrenica never fired at the attacking Serbs. They fired warning shots over the Serbs' heads and their mortars fired flares, but they never directly fired on any Serb units. Had they engaged the attacking Serbs directly it is possible that events would have unfolded differently. At the same time, it must be recognized that the 150 fighting men of the Dutch battalion were lightly armed and in indefensible positions, and were faced with 2,000 Serbs advancing with the support of armour and artillery.

¶ 473.

As concerns the second criticism, it is easy to say with the benefit of hindsight and the knowledge of what followed that the Dutch battalion did not do enough to protect those who sought refuge in their compound. Perhaps they should have allowed everyone into the compound and then offered themselves as human shields to protect them. This may have slowed down the Serbs and bought time for higher level negotiations to take effect. At the same time, it is also possible that the Serb forces would then have shelled the compound, killing thousands in the process, as they had threatened to do. Ultimately, it is not possible to say with any certainty that stronger actions by the Dutch would have saved lives, and it is even possible that such efforts could have done more harm than good. Faced with this prospect and unaware that the Serbs would proceed to execute thousands of men and boys, the Dutch avoided armed confrontation and appealed in the process for support at the highest levels.

¶ 474.

It is harder to explain why the Dutch battalion did not report more fully the scenes that were unfolding around them following the enclave's fall. Although they did not witness mass killing, they were aware of some sinister indications. It is possible that if the members of the Dutch battalion had immediately reported in detail those sinister indications to the United Nations chain of command, the international community may have been compelled to respond more robustly and more quickly, and that some lives might have been saved. This failure of intelligence-sharing was also not limited to the fall of Srebrenica, but an endemic weakness throughout the conflict, both within the peacekeeping mission, and between the mission and Member States.

B.
The role of Bosniac forces on the ground

¶ 475.

Criticisms have also been levelled at the Bosniacs in Srebrenica: among them that they did not fully demilitarize and that they did not do enough to defend the enclave. To a degree, these criticisms appear to be contradictory. Concerning the first criticism, it is right to note that the Bosnian Government had entered into demilitarization agreements with the Serbs. They did this with the encouragement of the United Nations. And while it is true that the Bosniac fighters in Srebrenica did not fully demilitarize, they demilitarized enough for UNPROFOR to issue a press release, on 21 April 1993, saying that the process had been a success. Specific instructions from United Nations Headquarters in New York stated that UNPROFOR should not be too zealous in searching for Bosniac weapons and, later, that the Serbs should withdraw their heavy weapons before the Bosniacs gave up their weapons. The Serbs never did withdraw their heavy weapons.

¶ 476.

Concerning the accusation that the Bosniacs did not do enough to defend Srebrenica, military experts consulted in connection with this report were largely in agreement that the Bosniacs could not have defended Srebrenica for long in the face of a concerted attack supported by armour and artillery. The defenders were an undisciplined, untrained, poorly armed, totally isolated force, lying prone in the crowded valley of Srebrenica. They were ill-equipped even to train themselves in the use of the few heavier weapons that had been smuggled to them by their authorities. After over three years of siege, the population was demoralized, afraid and often hungry. The only leader of stature was absent when the attack occurred. Surrounding them, controlling all the high ground, handsomely equipped with the heavy weapons and logistical train of the Yugoslav army, were the Bosnian Serbs. There was no contest.

¶ 477.

Despite the odds against them, the Bosniacs requested UNPROFOR to return to them the weapons they had surrendered under the demilitarization agreements of 1993. They requested those weapons at the beginning of the Serb offensive, but the request was rejected by UNPROFOR because, as one commander explained, it was our responsibility to defend the enclave, not theirs. Given the limited number and poor quality of the Bosniac weapons held by UNPROFOR, it seems unlikely that releasing those weapons to the Bosniacs would have made a significant difference to the outcome of the battle; but the Bosniacs were under attack at that point, they wanted to resist with whatever means they could muster, and UNPROFOR denied them access to some of their own weapons. With the benefit of hindsight, this decision seems to have been particularly ill-advised, given UNPROFOR's own unwillingness consistently to advocate force as a means of deterring attacks on the enclave.

¶ 478.

Many have accused the Bosniac forces of withdrawing from the enclave as the Serb forces advanced on the day of its fall. However, it must be remembered that on the eve of the final Serb assault the Dutch Commander urged the Bosniacs to withdraw from defensive positions south of Srebrenica town -- the direction from which the Serbs were advancing. He did so because he believed that NATO aircraft would soon be launching widespread air strikes against the advancing Serbs.

¶ 479.

There is also a third accusation levelled at the Bosniac defenders of Srebrenica, that they provoked the Serb offensive by attacking out of that safe area. Even though this accusation is often repeated by international sources, there is no credible evidence to support it. Dutchbat personnel on the ground at the time assessed that the few raids' the Bosniacs mounted out of Srebrenica were of little or no military significance. These raids were often organized in order to gather food, as the Serbs had refused access for humanitarian convoys into the enclave. Even Serb sources approached in the context of this report acknowledged that the Bosniac forces in Srebrenica posed no significant military threat to them. The biggest attack the Bosniacs launched out of Srebrenica during the over two years during which it was designated as a safe area appears to have been the raid on the village of Višnjica, on 26 June 1995, in which several houses were burned, up to four Serbs were killed and approximately 100 sheep were stolen. In contrast, the Serbs overran the enclave two weeks later, driving tens of thousands from their homes, and summarily executing thousands of men and boys. The Serbs repeatedly exaggerated the extent of the raids' out of Srebrenica as a pretext for the prosecution of a central war aim: to create a geographically contiguous and ethnically pure territory along the Drina, while freeing up their troops to fight in other parts of the country. The extent to which this pretext was accepted at face value by international actors and observers reflected the prism of moral equivalency through which the conflict in Bosnia was viewed by too many for too long.

C.
The role of air power

¶ 480.

The next question that must be asked is this: Why was NATO air power not brought to bear upon the Serbs before they entered the town of Srebrenica? Even in the most restrictive interpretation of the mandate the use of close air support against attacking Serb targets was clearly warranted. The Serbs were firing directly at Dutch Observation Posts with tank rounds as early as 5 days before the enclave fell.

¶ 481.

Some have alleged that NATO air power was not authorized earlier, despite repeated requests from the Dutchbat Commander, because the Force Commander or someone else had renounced its use against the Serbs in return for the release of United Nations personnel taken hostage in May-June 1995. Nothing found in the course of the preparation of this report supports such a view.

¶ 482.

What is clear is that my predecessor, his senior advisers (amongst whom I was included as Under-Secretary-General for Peacekeeping Operations), the SRSG and the Force Commander were all deeply reluctant to use air power against the Serbs for four main reasons. We believed that by using air power against the Serbs we would be perceived as having entered the war against them, something not authorized by the Security Council and potentially fatal for a peacekeeping operation. Second, we risked losing control over the process -- once the key' was turned on' we did not know if we would be able to turn it off', with grave consequences for the safety of the troops entrusted to us by Member States. Third, we believed that the use of air power would disrupt the primary mission of UNPROFOR as we then saw it: the creation of an environment in which the humanitarian aid could be delivered to the civilian population of the country. And fourth, we feared Serb reprisal against our peacekeepers. Member States had placed thousands of their troops under United Nations command. We, and many of the troop contributing nations, considered the security of these troops to be of fundamental importance in the implementation of the mandate. That there was merit in our concerns was evidenced by the hostage crisis of May-June 1995.

¶ 483.

At the same time, we were fully aware that the threat of NATO air power was all we had at our disposal to respond to an attack on the safe areas. The lightly armed forces in the enclaves would be no match for (and were not intended to resist) a Serb attack supported by infantry and armour. It was thus incumbent upon us, our concerns notwithstanding, to make full use of the air power deterrent, as we had done with some effect in response to Serb attacks upon Sarajevo and Gorazde in February and April 1994, respectively. For the reasons mentioned above, we did not use with full effectiveness this one instrument at our disposal to make the safe areas at least a little bit safer. We were, with hindsight, wrong to declare repeatedly and publicly that we did not want to use air power against the Serbs except as a last resort, and to accept the shelling of the safe areas as a daily occurrence. We believed there was no choice under the Security Council resolutions but to deploy more and more peacekeepers into harm's way. The Serbs knew this, and they timed their attack on Srebrenica well. The UNPROFOR Commander in Sarajevo at the time noted that the reluctance of his superiors and of key troop contributors to escalate the use of force in the wake of the hostage crisis would create the conditions in which we would then always be stared down by the Serbs.

D.
Unanswered questions

¶ 484.

The above assessment leaves unanswered a number of questions often asked about the fall of Srebrenica and the failure of the safe area regime. Two of these questions, in particular, are matters of public controversy and need to be addressed, even if no definitive answer can be provided.

¶ 485.

The first question concerns the possibility that the Bosnian Government and the Bosnian Serb party, possibly with the knowledge of one or more Contact Group states, had an understanding that Srebrenica would not be vigorously defended by the Bosniacs in return for an undertaking by the Serbs not to vigorously defend territory around Sarajevo. However, the Bosniacs tried to break out of Sarajevo and were repulsed by the Serbs before the Serbs attacked Srebrenica. This would appear to remove any incentive the Bosniac authorities might have had to let the Serbs take Srebrenica. There is no doubt that the capture of Srebrenica and Zepa by the Serbs made it easier for the Bosniacs and Serbs to agree on the territorial basis of a peace settlement: the Serbs, who felt that they needed to control the border with Serbia for strategic reasons, had the territory they wanted and would not trade it back; the Bosniacs, who felt that they needed to control Sarajevo and its approaches, were able to demand this in exchange' for Srebrenica and Zepa. The fact that the result of the tragedy in Srebrenica contributed in some ways to the conclusion of a peace agreement -- by galvanizing the will of the international community, by distracting the Serbs from the coming Croatian attack, by reducing the vulnerability of UNPROFOR personnel to hostage-taking, and by making certain territorial questions easier for the parties to resolve -- is not evidence of a conspiracy. It is a tragic irony. No evidence reviewed in the process of assembling this report suggests that any party, Bosnian or international, engineered or acquiesced in the fall of Srebrenica, other than those who ordered and carried out the attack on it. My personal belief is that human and institutional failing, at many levels, rather than wilful conspiracy, account for why the Serbs were not prevented from overrunning the safe area of Srebrenica.

¶ 486.

A second question concerns the possibility that the United Nations, or one or more of its Member States, had intelligence indicating that a Serb attack on Srebrenica was being prepared. I can confirm that the United Nations, which relied on Member States for such intelligence, had no advance knowledge of the Serb offensive. Indeed, the absence of an intelligence-gathering capacity, coupled with the reluctance of Member States to share sensitive information with an organization as open, and from their perspective, as insecure as the United Nations, is one of the major operational constraints under which we labour in all our missions. As to whether any intelligence was available to Member States, I have no means of ascertaining this; in any case none was passed on to the United Nations by those Member States who might have been in a position to assist.

¶ 487.

Had the United Nations been provided with intelligence that revealed the enormity of the Bosnian Serbs' goals, it is possible, though by no means certain, that the tragedy of Srebrenica might have been averted. But no such excuse can explain our failure in Zepa: before they began their advance into Zepa, the Serbs made a public announcement regarding their plans. Zepa was not overrun because of a lack of intelligence, but because the international community lacked the capacity to do anything other than to accept its fall as a fait accompli.

E.
The Role of the Security Council and Member States

¶ 480.

With the benefit of hindsight, one can see that many of the errors the United Nations made flowed from a single and no-doubt well-intentioned effort: we tried to keep the peace and apply the rules of peacekeeping when there was no peace to keep. Knowing that any other course of action would jeopardize the lives of the troops, we tried to create -- or imagine -- an environment in which the tenets of peacekeeping -- agreement between the parties, deployment by consent, and impartiality -- could be upheld. We tried to stabilize the situation on the ground through ceasefire agreements, which brought us close to the Serbs, who controlled the larger proportion of the land. We tried to eschew the use of force except in self-defence, which brought us into conflict with the defenders of the safe areas, whose safety depended on our use of force.

¶ 489.

In spite of the untenability of its position, UNPROFOR was able to assist in the humanitarian process, and to mitigate some -- but, as Srebrenica tragically underscored, by no means all -- the suffering inflicted by the war. There are people alive in Bosnia today who would not be alive had UNPROFOR not been deployed. To this extent, it can be said that the 117 young men who lost their lives in the service of UNPROFOR's mission in Bosnia and Herzegovina did not die in vain. Their sacrifice and the good work of many others, however, cannot fully redeem a policy that was, at best, a half-measure.

¶ 490.

The community of nations decided to respond to the war in Bosnia and Herzegovina with an arms embargo, with humanitarian aid and with the deployment of a peacekeeping force. It must be clearly stated that these measures were poor substitutes for more decisive and forceful action to prevent the unfolding horror. The arms embargo did little more than freeze in place the military balance within the former Yugoslavia. It left the Serbs in a position of overwhelming military dominance and effectively deprived the Republic of Bosnia and Herzegovina of its right, under the Charter of the United Nations, to self-defence. It was not necessarily a mistake to impose an arms embargo, which after all had been done when Bosnia-Herzegovina was not yet a Member State of the United Nations. But having done so, there must surely have been some attendant duty to protect Bosnia and Herzegovina, after it became a Member State, from the tragedy that then befell it. Even as the Serb attacks on and strangulation of the safe areas continued in 1993 and 1994, all widely covered by the media and, presumably, by diplomatic and intelligence reports to their respective governments, the approach of the Members of the Security Council remained largely constant. The international community still could not find the political will to confront the menace defying it.

¶ 491.

Nor was the provision of humanitarian aid a sufficient response to ethnic cleansing and to an attempted genocide. The provision of food and shelter to people who have neither is wholly admirable, and we must all recognize the extraordinary work done by UNHCR and its partners in circumstances of extreme adversity. But the provision of humanitarian assistance could never have been a solution to the problem in that country. The problem, which cried out for a political/ military solution, was that a Member State of the United Nations, left largely defenceless as a result of an arms embargo imposed upon it by the United Nations, was being dismembered by forces committed to its destruction. This was not a problem with a humanitarian solution.

¶ 492.

Nor was the deployment of a peacekeeping force a coherent response to this problem. My predecessor openly told the Security Council that a United Nations peacekeeping force could not bring peace to Bosnia and Herzegovina. He said it often and he said it loudly, fearing that peacekeeping techniques inevitably would fail in a situation of war. None of the conditions for the deployment of peacekeepers had been met: there was no peace agreement -- not even a functioning ceasefire -- there was no clear will to peace and there was no clear consent by the belligerents. Nevertheless, faute de mieux, the Security Council decided that a United Nations peacekeeping force would be deployed. Lightly armed, highly visible in their white vehicles, scattered across the country in numerous indefensible observation posts, they were able to confirm the obvious: there was no peace to keep.

¶ 493.

In so doing, the Council obviously expected that the warring parties on the ground would respect the authority of the United Nations and would not obstruct or attack its humanitarian operations. It soon became apparent that, with the end of the Cold War and the ascendancy of irregular forces - controlled or uncontrolled - the old rules of the game no longer held. Nor was it sufficiently appreciated that a systematic and ruthless campaign such as the one conducted by the Serbs would view a United Nations humanitarian operation, not as an obstacle, but as an instrument of its aims. In such an event, it is clear that the ability to adapt mandates to the reality on the ground is of critical importance to ensuring that the appropriate force under the appropriate structure is deployed. None of that flexibility was present in the management of UNPROFOR.

F.
The failure to fully comprehend the Serb war aims

¶ 494.

Even before the attack on Srebrenica began, it was clear to the Secretariat and Member States alike that the safe areas were not truly safe'. There was neither the will to use decisive air power against Serb attacks on the safe areas, nor the means on the ground to repulse them. In report after report the Secretariat accordingly and rightly pointed out these conceptual flaws in the safe area policy. We proposed changes: delineating the safe areas either by agreement between the parties or with a mandate from the Security Council; demilitarizing the safe areas; negotiating full freedom of movement. We also stressed the need to protect people rather than territory. In fact, however, these proposals were themselves inadequate. Two of the safe areas -- Srebrenica and Zepa -- were delineated from the beginning, and they were cited in our reports as relatively more successful examples of how the safe area concept could work. The same two safe areas were also demilitarized to a far greater extent than any of the others, though their demilitarization was by no means complete. In the end, however, the partial demilitarization of the enclaves did not enhance their security. To the contrary, it only made them easier targets for the Serbs.

¶ 495.

Nonetheless, the key issue -- politically, strategically and morally -- underlying the security of the safe areas was the essential nature of ethnic cleansing. As part of the larger ambition for a Greater Serbia, the Serbs set out to occupy the territory of the enclaves; they wanted the territory for themselves. The civilian inhabitants of the enclaves were not the incidental victims of the attackers; their death or removal was the very purpose of the attacks upon them. The tactic of employing savage terror, primarily mass killings, rapes and brutalization of civilians, to expel populations was used to the greatest extent in Bosnia and Herzegovina, where it acquired the now-infamous euphemism of ethnic cleansing. The Bosnian Muslim civilian population thus became the principal victim of brutally aggressive military and para-military Serb operations to depopulate coveted territories in order to allow them to be repopulated by Serbs.

¶ 496.

The failure to fully comprehend the extent of the Serb war aims may explain in part why the Secretariat and the Peacekeeping Mission did not react more quickly and decisively when the Serbs initiated their attack on Srebrenica. In fact, rather than attempting to mobilize the international community to support the enclave's defence we gave the Security Council the impression that the situation was under control, and many of us believed that to be the case. The day before Srebrenica fell we reported that the Serbs were not attacking when they were. We reported that the Bosniacs had fired on an UNPROFOR blocking position when it was the Serbs. We failed to mention urgent requests for air power. In some instances in which incomplete and inaccurate information was given to the Council, this can be attributed to problems with reporting from the field. In other instances, however, the reporting may have been illustrative of a more general tendency to assume that the parties were equally responsible for the transgressions that occurred. It is not clear in any event, that the provision of more fully accurate information to the Council many of whose Members had independent sources of information on the ongoing events would have led to appreciably different results.

¶ 497.

In the end, these Bosnian Serb war aims were ultimately repulsed on the battlefield, and not at the negotiating table. Yet, the Secretariat had convinced itself early on that the broader use of force by the international community was beyond our mandate and anyway undesirable. A report of the Secretary-General to the Security Council spoke against a culture of death, arguing that peace should be pursued only through non-military methods. And when, in June 1995, the international community provided UNPROFOR with a heavily armed Rapid Reaction Force, we argued against using it robustly to implement our mandate. When decisive action was finally taken by UNPROFOR in August and September 1995, it helped to bring the war to a conclusion.

G.
Lessons for the Future

¶ 498.

The fall of Srebrenica is replete with lessons for this Organization and its Member States -- lessons that must be learned if we are to expect the peoples of the world to place their faith in the United Nations. There are occasions when Member States cannot achieve consensus on a particular response to active military conflicts, or do not have the will to pursue what many might consider to be an appropriate course of action. The first of the general lessons is that when peacekeeping operations are used as a substitute for such political consensus they will likely fail. There is a role for peacekeeping -- a proud role in a world still riven by conflict -- and there is even a role for protected zones and safe havens in certain situations. But peacekeeping and war fighting are distinct activities which should not be mixed. Peacekeepers must never again be deployed into an environment in which there is no ceasefire or peace agreement. Peacekeepers must never again be told that they must use their peacekeeping tools -- lightly armed soldiers in scattered positions -- to impose the ill-defined wishes of the international community on one or another of the belligerents by military means. If the necessary resources are not provided -- and the necessary political, military and moral judgments are not made -- the job simply cannot be done.

¶ 499.

Protected zones and safe areas can have a role in protecting civilians in armed conflict. But it is clear that they either must be demilitarized and established by the agreement of the belligerents, as with the protected zones' and safe havens recognized by international humanitarian law, or they must be truly safe areas', fully defended by a credible military deterrent. The two concepts are absolutely distinct and must not be confused. It is tempting for critics to blame the UNPROFOR units in Srebrenica for its fall, or to blame the United Nations hierarchy above those units. Certainly, errors of judgement were made -- errors rooted in a philosophy of impartiality and non-violence wholly unsuited to the conflict in Bosnia -- but this must not divert us from the more fundamental mistakes. The safe areas were established by the Security Council without the consent of the parties and without providing any credible military deterrent. They were neither protected areas nor "safe havens" in the sense of international humanitarian law, nor safe areas in any militarily meaningful sense. Several representatives on the Council, as well as the Secretariat, noted this problem at the time, warning that, in failing to provide a credible military deterrent, the safe area policy would be gravely damaging to the Council's reputation and, indeed, to the United Nations as a whole.

¶ 500.

The approach by the United Nations Secretariat, the Security Council, the Contact Group and other involved Governments to the war in Bosnia and Herzegovina had certain consequences at both the political and the military level. At the political level, it entailed continuing negotiations with the architects of the Serb policies, principally, Mr. Miloševiç and Dr. Karadñiç. At the military level, it resulted in a process of negotiation with and reliance upon General Mladiç, whose implacable commitment to clear Eastern Bosnia - and Sarajevo if possible - of Bosniacs was plainly obvious and led inexorably to Srebrenica. At various points during the war, these negotiations amounted to appeasement.

¶ 501.

The international community as a whole must accept its share of responsibility for allowing this tragic course of events by its prolonged refusal to use force in the early stages of the war. This responsibility is shared by the Security Council, the Contact Group and other Governments which contributed to the delay in the use of force, as well as by the United Nations Secretariat and the Mission in the field. But clearly the primary and most direct responsibility lies with the architects and implementers of the attempted genocide in Bosnia. Radovan Karadñiç and Ratko Mladiç, along with their major collaborators, have been indicted by the International Criminal Tribunal for the Former Yugoslavia. To this day, they remain free men. They must be made to answer for the barbaric crimes with which they have been charged.

¶ 502.

The cardinal lesson of Srebrenica is that a deliberate and systematic attempt to terrorize, expel or murder an entire people must be met decisively with all necessary means, and with the political will to carry the policy through to its logical conclusion. In the Balkans, in this decade, this lesson has had to be learned not once, but twice. In both instances, in Bosnia and in Kosovo, the international community tried to reach a negotiated settlement with an unscrupulous and murderous regime. In both instances it required the use of force to bring a halt to the planned and systematic killing and expulsion of civilians.

¶ 503.

The United Nations experience in Bosnia was one of the most difficult and painful in our history. It is with the deepest regret and remorse that we have reviewed our own actions and decisions in the face of the assault on Srebrenica. Through error, misjudgement and an inability to recognize the scope of the evil confronting us, we failed to do our part to help save the people of Srebrenica from the Serb campaign of mass murder. No one regrets more than we the opportunities for achieving peace and justice that were missed. No one laments more than we the failure of the international community to take decisive action to halt the suffering and end a war that had produced so many victims. Srebrenica crystallized a truth understood only too late by the United Nations and the world at large: that Bosnia was as much a moral cause as a military conflict. The tragedy of Srebrenica will haunt our history forever.

¶ 504.

In the end, the only meaningful and lasting amends we can make to the citizens of Bosnia and Herzegovina who put their faith in the international community is to do our utmost not to allow such horrors to recur. When the international community makes a solemn promise to safeguard and protect innocent civilians from massacre, then it must be willing to back its promise with the necessary means. Otherwise, it is surely better not to raise hopes and expectations in the first place, and not to impede whatever capability they may be able to muster in their own defence.

¶ 505.

To ensure that we have fully learned the lessons of the tragic history detailed in this report, I wish to encourage Member States to engage in a process of reflection and analysis, focused on the key challenges the narrative uncovers. The aim of this process would be to clarify and to improve the capacity of the United Nations to respond to various forms of conflict. I have in mind addressing such issues as the gulf between mandate and means; the inadequacy of symbolic deterrence in the face of a systematic campaign of violence; the pervasive ambivalence within the United Nations regarding the role of force in the pursuit of peace; an institutional ideology of impartiality even when confronted with attempted genocide; and a range of doctrinal and institutional issues that go to the heart of the United Nations' ability to keep the peace and help protect civilian populations from armed conflict. The Secretariat is ready to join in such a process.

¶ 506.

The body of this report sets out in meticulous, systematic, exhaustive and ultimately harrowing detail the descent of Srebrenica into a horror without parallel in the history of Europe since the Second World War. I urge all concerned to study this report carefully, and to let the facts speak for themselves. The men who have been charged with this crime against humanity reminded the world, and, in particular, the United Nations, that evil exists in the world. They taught us also that the United Nations' global commitment to ending conflict does not preclude moral judgments, but makes them necessary. It is in this spirit that I submit my report of the fall of Srebrenica to the General Assembly, and to the world.

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